Visit the Konnect homepage, click "Sign Up", enter your email and password, verify your email, and complete your profile. It's free and takes less than 2 minutes!

Yes! Go to Settings > Profile and click on your username to edit it. You can change your username once every 30 days.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.

Refund requests can be submitted through Settings > Billing > Transaction History. Eligible refunds are processed within 5-7 business days. Review our refund policy for specific eligibility criteria.

To join the Creator Program, you need at least 1,000 followers and must comply with our content guidelines. Apply through Settings > Monetization. Most applications are reviewed within 7 days.

Payments are processed monthly once you reach a minimum threshold of $50. You can choose direct deposit, PayPal, or wire transfer. Payments typically arrive within 3-5 business days after processing.

Try these steps: 1) Force close and restart the app, 2) Clear app cache in your device settings, 3) Update to the latest version, 4) Restart your device, 5) Uninstall and reinstall the app. If issues persist, contact support.

Check file format compatibility (JPG, PNG, GIF, MP4, MOV), ensure stable internet connection, and confirm you have sufficient device storage. Note: Video uploads have no file size limit, while images are limited to 10MB.

Enable two-factor authentication in Settings > Security, use a strong unique password, never share your login credentials, review active sessions regularly, and log out from devices you no longer use.

Prohibited content includes hate speech, violence, harassment, illegal activities, adult content, copyright violations, misinformation, and spam. Review our Content Guidelines for complete details.