📤 Video Upload & Publishing

How to Upload a Video

Desktop Upload

1. Step 1: Click Upload Button Click the camera icon or "Upload" button in the top navigation
2. Step 2: Select Video File Drag and drop your video or click "Select File" to browse
3. Step 3: Wait for Upload Upload progress will be shown. You can navigate away and it continues in background
4. Step 4: Add Details Fill in title, description, tags, and other metadata while uploading
5. Step 5: Choose Visibility Select Public, Unlisted, Private, or Scheduled
6. Step 6: Publish Click "Publish" to make video live or "Save Draft" for later

Mobile App Upload

1. Open Konnect App Launch the mobile app and ensure you're logged in
2. Tap + Button Tap the large "+" button at bottom center
3. Choose Video Source Select from Gallery, Record New, or Import from Files
4. Edit Video (Optional) Use built-in editor for trimming, filters, or effects
5. Add Details Enter title, description, and select thumbnail
6. Publish Tap "Post" to upload and publish

Supported Video Formats & Specifications

Accepted File Formats

Video Specifications

• Maximum File Size: Unlimited
• Maximum Duration: 12 hours
• Minimum Duration: 1 second
• Maximum Resolution: 4K UHD (3840x2160)
• Frame Rate: 24fps, 25fps, 30fps, 48fps, 50fps, 60fps
• Aspect Ratios Supported: 16:9, 9:16, 4:3, 1:1, 21:9
• Bitrate: Variable bitrate recommended, max 85 Mbps

Audio Specifications

• Codec: AAC-LC preferred
• Channels: Stereo or 5.1 surround
• Sample Rate: 48kHz or 96kHz
• Bitrate: 128 kbps minimum, 384 kbps recommended

Video Processing & Quality

Processing Stages

1. Upload Complete File transfer to Konnect servers finished
2. Processing - SD Quality (360p) Low resolution version available first (1-2 minutes)
3. Processing - HD Quality (720p) High definition version processing (5-10 minutes)
4. Processing - Full HD (1080p) Full high definition available (10-20 minutes)
5. Processing - 4K (if applicable) Ultra high definition processing (30-60 minutes)

Quality Selection for Viewers

Konnect automatically provides multiple quality options:

• Auto: Automatically adjusts based on internet speed
• 144p: Very low, mobile data saving
• 240p: Low quality, slow connections
• 360p: Standard definition
• 480p: Enhanced SD
• 720p: HD (High Definition)
• 1080p: Full HD
• 1440p: 2K QHD
• 2160p: 4K Ultra HD (Maximum)

Creating Effective Titles

Title Best Practices

• Length: 60-70 characters optimal (100 max)
• Front-Load Keywords: Important words first
• Be Descriptive: Clearly state what video is about
• Avoid Clickbait: Misleading titles hurt engagement
• Use Numbers: "5 Tips" performs better than "Several Tips"
• Include Keywords: Help with search discovery

Title Examples

Writing Compelling Descriptions

Description Structure

1. First 2-3 Lines (Critical) Most important info visible before "Show More" - include hook and key details
2. Middle Section Expanded explanation, timestamps, context, and additional information
3. Links Section Social media, website, related videos, affiliate links
4. Credits & Tags Music credits, collaborator tags, equipment used

Description Guidelines

• Length: 150-300 words ideal, 5,000 character limit
• Keywords: Include relevant search terms naturally
• Timestamps: Add for videos longer than 10 minutes
• Call-to-Action: Encourage likes, comments, subscriptions
• Links: Max 15 clickable links
• Hashtags: 3-5 relevant hashtags

Timestamps Format

0:00 Introduction
1:23 What You'll Need
3:45 Step 1: Preparation
7:12 Step 2: Main Process
12:30 Step 3: Finishing Touches
15:00 Final Results

Tags & Keywords

How to Choose Tags

• Specific Tags: Exact topic (e.g., "chocolate chip cookie recipe")
• Broad Tags: General category (e.g., "baking", "desserts")
• Branded Tags: Your channel or series name
• Misspellings: Common alternate spellings

Tag Limits & Best Practices

• Number of Tags: 5-15 tags recommended, 500 characters max
• Relevance: Only use tags that accurately describe content
• Mix Specificity: Combine narrow and broad tags
• Avoid Tag Stuffing: Don't use excessive or irrelevant tags
• Check Competitors: See what successful similar videos use

Thumbnail Requirements

Technical Specifications

• Resolution: 1280x720 pixels minimum (16:9 ratio)
• File Format: JPG, PNG, GIF (no animated GIFs)
• File Size: Under 2MB
• Aspect Ratio: 16:9 (same as video player)
• Recommended Size: 1920x1080 for best quality

Uploading Custom Thumbnails

1. Verify Your Account Phone verification required for custom thumbnails (Settings → Account → Verify Phone)
2. During Upload Click "Upload Thumbnail" button below auto-generated options
3. Select Image Choose your custom thumbnail file
4. Preview Check how it appears on desktop and mobile
5. Save Thumbnail is live immediately after publishing

Creating Effective Thumbnails

Design Best Practices

• High Contrast: Make elements stand out
• Readable Text: Large, bold fonts (even at small size)
• 3-5 Words Max: Keep text minimal and impactful
• Faces: Close-up faces with expressions perform well
• Bright Colors: Eye-catching but not overwhelming
• Consistent Branding: Similar style across your videos
• Clear Focus: One main subject or message
• Safe Areas: Keep important elements away from edges

Thumbnail Testing

Visibility Settings

Public

• Who Can See: Everyone on Konnect
• Discoverability: Appears in search, recommendations, trending
• Sharing: Anyone can share link
• Best For: Content you want to grow and reach wide audience

Unlisted

• Who Can See: Anyone with the direct link
• Discoverability: Won't appear in search or recommendations
• Sharing: Only people you send link to can view
• Best For: Private sharing, client work, early access for select viewers

Private

• Who Can See: Only you (and people you specifically invite)
• Discoverability: Completely hidden from public
• Sharing: Must invite specific Konnect accounts
• Best For: Drafts, personal videos, restricted access

Scheduled

• Who Can See: Set to go public at specific date/time
• Private Until: Scheduled time, then becomes public
• Benefits: Publish during optimal times, plan content calendar
• Best For: Consistent upload schedule, planned releases

Scheduling Videos

How to Schedule

1. Upload Video Complete upload and fill in all details
2. Select "Scheduled" Choose Scheduled option under visibility settings
3. Set Date & Time Choose when video should go live (timezone is automatic)
4. Set as Premiere (Optional) Enable premiere for live watch party experience
5. Save Video will automatically publish at scheduled time

Best Times to Publish

Premiere Feature

What is a Premiere?

Premiere creates a live watch party where you and your audience watch a new video together for the first time.

Benefits of Premieres

• Community Experience: Viewers can live chat during premiere
• Real-Time Engagement: Answer questions as viewers watch
• Countdown: Builds anticipation with premiere countdown
• Notifications: Subscribers get reminder notifications
• Super Chat: Viewers can use Super Chat during premiere

Setting Up a Premiere

1. Upload Video Complete video upload as normal
2. Choose Scheduled Select scheduled publication
3. Enable Premiere Toggle "Set as Premiere" option
4. Set Premiere Time Must be at least 15 minutes in future (24 hours recommended for promotion)
5. Customize Settings Set trailer (optional), enable/disable chat
6. Promote Share premiere link before it starts

Common Upload Errors

"Upload Failed" Error

Causes:

• Internet connection interrupted
• File corrupted or incomplete
• Browser issues or outdated
• Server temporarily unavailable

Solutions:

1. Check Internet Connection Ensure stable connection, try restarting router
2. Clear Browser Cache Browser settings → Clear cache and cookies
3. Try Different Browser Chrome, Firefox, or Edge recommended
4. Re-export Video File may be corrupted, export again from editor
5. Wait and Retry Server issues usually resolve within an hour

"File Too Large" Error

Solutions:

• Compress Video: Reduce bitrate in video editor
• Lower Resolution: Export at 1080p instead of 4K
• Trim Content: Remove unnecessary intro/outro
• Split Video: Create multiple parts if over 12 hours

"Format Not Supported" Error

Solutions:

1. Convert Format Use free converters like HandBrake or VLC to convert to MP4
2. Check Codec Ensure H.264 video codec and AAC audio codec
3. Remove Special Characters Filename should only contain letters, numbers, dashes, underscores

"Video Stuck at Processing"

What to do:

• Wait: Large files can take hours to process
• Check Status: Go to Video Manager → Videos → Check processing status
• After 24 Hours: If still processing, contact support
• HD Processing: SD version available first, HD takes longer

Quality Issues After Upload

"Video Looks Blurry or Pixelated"

Causes & Solutions:

• Still Processing: Wait for HD processing to complete
• Low Bitrate: Re-export with higher bitrate (8-12 Mbps for 1080p)
• Compression Artifacts: Export with higher quality settings
• Source Quality: Original footage may be low quality

"Audio Out of Sync"

Solutions:

1. Check Source File Play original file locally - is sync issue present?
2. Use Variable Frame Rate Fixer Convert to constant frame rate before upload
3. Re-export with Matched Settings Ensure audio and video frame rates match

"Colors Look Washed Out"

Fixes:

• Export in Rec. 709 Color Space: Standard for web video
• Include Color Profile: Embed color profile in export
• Adjust Saturation: Slightly boost in video editor before export

Upload Performance Tips

Faster Upload Speeds

• Use Wired Connection: Ethernet faster than Wi-Fi
• Close Other Applications: Stop downloads, streaming, etc.
• Upload During Off-Peak: Late night/early morning often faster
• Pause Other Uploads: Upload one video at a time for best speed
• Check Upload Speed: Visit speedtest.net to test connection

Preventing Upload Interruptions

• Keep Device Awake: Disable sleep mode during upload
• Stable Power: Laptop plugged in, not on battery
• Don't Close Browser: Keep tab open until upload completes
• Background Upload: Konnect supports background uploads on mobile